Legal & Privacy Policies

Privacy Policy

Introduction

Epic Distribution LLC ("Epic Distribution," "we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, share, and safeguard your personal information when you visit our website or communicate with us.

Epic Distribution is part of the High Point Sales & Marketing Group.

Information We Collect

1. Information You Provide Directly

When you contact us or submit a form on our website, we may collect:

Full name
Email address
Phone number
Company name
ZIP code
Any information included in your message or inquiry

2. Information Collected Automatically

When you browse our website, we may automatically collect:

IP address
Browser type and version
Device type and operating system
Pages viewed and time spent on each page
Referral sources (the site you visited before ours)
General location data (derived from IP address)

This data is collected through cookies and similar tracking technologies and helps us improve website performance and understand how visitors interact with our site.

How We Use Your Information

We use your information to:

Respond to inquiries and provide customer support
Process and manage business communication
Improve our services, website content, and user experience
Analyze site performance and visitor behavior
Comply with legal and regulatory obligations
Maintain the security and integrity of our website

We do not sell or rent your personal information to third parties.

How We Share Your Information

We do not sell or rent your personal information.

We may share your information with:

Service providers who assist with website hosting, analytics, email communications, and business operations. These providers are contractually obligated to protect your data and use it only for the purposes we specify.
High Point Sales & Marketing Group companies for integrated business operations and to provide you with comprehensive service.
Legal authorities when required by law, court order, or legal process, or when necessary to protect our rights, property, or safety.

All third-party service providers are required to maintain appropriate security measures and confidentiality.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements.

Contact form submissions and inquiry data are typically retained for up to 7 years unless deletion is requested or no longer needed for business purposes.

International Data Transfers

Your information may be transferred to, stored, and processed in the United States. By using our website and providing your information, you consent to such transfers and acknowledge that data protection laws in the United States may differ from those in your jurisdiction.

Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

Your Privacy Rights

Depending on your jurisdiction, you may have the right to:

Access the personal information we hold about you
Request correction or updating of inaccurate information
Request deletion of your personal information
Object to or restrict certain processing activities
Request details on how your information is collected and used
Opt out of future communications (where applicable)

To exercise these rights or submit a privacy-related request, please contact us at [EPIC EMAIL — pending confirmation].

California Residents

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including:

The right to know what categories of personal information we collect and how we use it
The right to request deletion of your personal information
The right to opt-out of the sale of personal information (note: we do not sell personal data)
The right to non-discrimination for exercising your CCPA rights

To exercise your CCPA rights, contact us using the information provided in the Contact Section below. We will respond to verified requests within 45 days.

Children's Privacy

Our website is not intended for individuals under the age of 18. We do not knowingly collect personal information from minors. If we become aware that we have inadvertently collected information from a person under 18, we will take prompt steps to delete such information.

Third-Party Links

Our website may contain links to third-party websites or services that are not owned or controlled by Epic Distribution. We are not responsible for the privacy practices, content, or policies of these third-party sites. We encourage you to review the privacy policies of any external sites you visit.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or other factors. Any updates will be posted on this page with a revised "Last Updated" date.

We encourage you to review this Privacy Policy periodically. Your continued use of our website following the posting of changes constitutes your acceptance of such changes.

Terms of Use

Introduction

These Terms of Use ("Terms") govern your access to and use of the Epic Distribution LLC website ("the Site"). By accessing or using the Site, you acknowledge that you have read, understood, and agree to be bound by these Terms.

If you do not agree to these Terms, please do not use the Site.

Acceptable Use

By using the Site, you agree that you will not:

Use the Site for any unlawful, harmful, fraudulent, or malicious purpose
Attempt to gain unauthorized access to restricted areas, systems, or data
Interfere with, disrupt, or compromise the security or operation of the Site
Upload, transmit, or distribute any harmful, offensive, or unauthorized content
Impersonate any person or entity, or misrepresent your affiliation with Epic Distribution
Collect or harvest information about other users without their consent
Use automated systems (bots, scrapers, crawlers) to access the Site without our express written permission

Intellectual Property

All content on the Site, including but not limited to text, images, graphics, logos, branding elements, design, layout, software, and code, is the exclusive property of Epic Distribution LLC or its licensors and is protected by United States and international intellectual property laws.

You may not reproduce, distribute, modify, display, perform, transmit, or create derivative works from any Site content without our express written permission.

The Epic Distribution name, logo, and related trademarks are the property of Epic Distribution LLC. Unauthorized use of these marks is strictly prohibited.

Disclaimers

The Site and all content are provided on an "as is" and "as available" basis without warranties of any kind, either express or implied.

Epic Distribution makes no warranties or representations regarding:

The accuracy, completeness, reliability, or timeliness of Site content
The continuous, uninterrupted, or error-free operation of the Site
The suitability of any information or materials for a particular purpose
The absence of viruses, malware, or other harmful components

Your use of the Site is at your own discretion and risk. You are solely responsible for any damage to your computer system or loss of data resulting from your use of the Site.

Limitation of Liability

To the fullest extent permitted by applicable law, Epic Distribution LLC, its affiliates, officers, directors, employees, and agents shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages arising from or related to:

Your use of or inability to use the Site
Any errors, omissions, or inaccuracies in Site content
Unauthorized access to or alteration of your data
Any conduct or content of third parties on or linked from the Site
Any other matter relating to the Site or these Terms

This limitation applies regardless of the legal theory on which a claim is based (contract, tort, negligence, strict liability, or otherwise) and even if Epic Distribution has been advised of the possibility of such damages.

Some jurisdictions do not allow the exclusion or limitation of certain damages. In such jurisdictions, our liability is limited to the maximum extent permitted by law.

Indemnification

You agree to indemnify, defend, and hold harmless Epic Distribution LLC and its affiliates, officers, directors, employees, and agents from any claims, liabilities, damages, losses, costs, or expenses (including reasonable attorneys' fees) arising from:

Your use of the Site
Your violation of these Terms
Your violation of any rights of another party
Any content you submit or transmit through the Site

Termination of Access

We reserve the right to terminate or suspend your access to the Site at any time, with or without notice, for any reason, including but not limited to:

Violation of these Terms
Conduct that we believe is harmful to other users, Epic Distribution, or third parties
Request by law enforcement or other government agencies
Technical or security concerns

Governing Law and Jurisdiction

These Terms are governed by and construed in accordance with the laws of the State of Texas, United States, without regard to its conflict of law provisions.

Any disputes, claims, or controversies arising out of or relating to these Terms or your use of the Site shall be subject to the exclusive jurisdiction of the state and federal courts located in Harris County, Texas. You consent to the personal jurisdiction of such courts.

Severability

If any provision of these Terms is found to be invalid, illegal, or unenforceable by a court of competent jurisdiction, such provision shall be modified to the minimum extent necessary to make it valid and enforceable. If modification is not possible, the provision shall be severed, and the remaining provisions shall remain in full force and effect.

Entire Agreement

These Terms, together with our Privacy Policy and Cookies Policy, constitute the entire agreement between you and Epic Distribution regarding your use of the Site and supersede all prior agreements, representations, and understandings.

Changes to These Terms

We may update or modify these Terms from time to time at our sole discretion. Updated versions will be posted on this page with a revised "Last Updated" date.

Your continued use of the Site following the posting of changes constitutes your acceptance of such changes. We encourage you to review these Terms periodically.

Cookies Policy

What Are Cookies?

Cookies are small text files that are placed on your device (computer, smartphone, or tablet) when you visit a website. Cookies help websites function properly, enhance user experience, remember preferences, and gather analytical information about site performance.

Types of Cookies We Use

1. Essential Cookies

These cookies are necessary for the core functionality of the Site and cannot be disabled in our systems.

Purpose: Enable basic functions such as page navigation, secure areas access, session management, form submission, and security features.

Duration: Session cookies (deleted when you close your browser)

Examples: Session identifiers, security tokens

Without these cookies, the Site cannot function properly.

2. Analytics Cookies

These cookies help us understand how visitors interact with our Site by collecting and reporting information anonymously.

Purpose: Monitor website traffic, identify popular pages, track user behavior patterns, measure site performance, and improve content and functionality.

Duration: Up to 2 years

Examples: Google Analytics (_ga, _gid, _gat)

Third-Party Provider: Google LLC

The information collected is aggregated and does not personally identify individual visitors.

3. Functionality Cookies

These cookies enhance the user experience by remembering your choices and preferences.

Purpose: Remember form inputs, language preferences, region settings, and device-specific configurations for a more personalized experience.

Duration: Up to 1 year

These cookies improve usability but are not essential for the Site to function.

Managing Your Cookie Preferences

You can control and manage cookies through your web browser settings. Most browsers allow you to:

View and delete cookies
Block cookies from specific websites
Block all cookies by default
Receive notifications when cookies are set

Please note: Disabling essential cookies may impair the functionality of the Site and limit your ability to use certain features.

Browser-Specific Instructions:

Chrome: Settings > Privacy and Security > Cookies and other site data
Firefox: Options > Privacy & Security > Cookies and Site Data
Safari: Preferences > Privacy > Cookies and website data
Edge: Settings > Cookies and site permissions > Cookies and site data

For more information about cookies and how to manage them, visit www.allaboutcookies.org.

Third-Party Cookies

Some third-party services integrated into our Site, such as analytics providers or embedded content, may place their own cookies on your device. We do not control these third-party cookies.

We recommend reviewing the privacy policies of these third parties to understand their data collection and cookie practices:

Google Analytics: policies.google.com/privacy

Updates to This Cookies Policy

We may update this Cookies Policy from time to time to reflect changes in our use of cookies, technologies, or legal requirements. Any changes will be posted on this page with a revised "Last Updated" date.

Contact Information

If you have questions, concerns, or requests regarding any of these policies, or if you wish to exercise your privacy rights, please contact us:

Epic Distribution LLC
Part of the High Point Sales & Marketing Group

Mailing Address:
[Address — pending client confirmation]
Houston, TX [ZIP Code]

Email: [Email address — pending client confirmation]

Phone: [Phone number — pending client confirmation]

Response Time: We will respond to privacy-related requests and inquiries within 30 business days.

Tablet of Contents﻿

Privacy Policy

Terms of Use

Cookies Policy

Contact Information

Tablet of Contents